Investigating Medicare

URGENT! URGENT! 
January 20, 2004

Disability Rights Advocates (DRA) is currently investigating complaints by Medicare beneficiaries who have experienced difficulty trying to obtain power and manual wheelchairs and scooters. If you have had difficulty getting the equipment you need from Medicare, please let us know. We are investigating experiences people have had getting wheelchairs that work in their homes, as well as the experiences of people trying to get wheelchairs/scooters that work outside their homes. We cannot ensure that we will be able to reply to every response, but we will do our best. At this time, we are not investigating issues more than two years old.

Please do not worry about providing supporting documentation at this time unless you believe we will not understand your description without it. We just need a summary in your words of your experience. DRA will treat all replies as confidential.

To contact us, please:

Email general@dralegal.org.  In the subject heading please write Medicare (DME). 
Fax us at 510-451-8511. On the fax please write Medicare (DME). 
Write us at:
Disability Rights Advocates
Attn: Medicare DME
449 15th Str.
Suite 303
Oakland, CA 94609 
If none of these is accessible to you, please call us at 510-451-8644. 
However, it is important for us to have a written description of your problem, and we do not have a large staff to field phone calls. Please write or email us if these are accessible to you.

Please reply by Monday, February 16. Replies received after February 16 are very helpful but may not be able to receive the same attention.