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3/23/01, 9:28 pmc


Zinnie's must watch its step

PHOTO: ADAPT advocates eat on the sidewalk because they cannot get into the restaurant
ADAPT advocates eat on the sidewalk because they cannot get inside

Memphis ADAPT had dinner on the sidewalk in front of Zinnie's Old Place 1688 Madison to make the point that accessibility is good business.

ADAPT members had pizza and soft-drinks at folding tables with candles. ADAPT will not patronize inaccessible businesses.

Generally ADAPT is known for blocking the entrances and shutting down businesses that fail to provide necessary access under the 1990 Americans with Disabilities Act [see ADAPT UN-Blocks Blockbuster]. In the instance of Zinnie's, the barrier is seemingly simple and inexpensive to remove, advocates sent the message that access is the smart choice.

"Watch your step Bill," said the advocates gathered around the front door referring to Bill Baker the owner of Old Zinnie's. ADAPT also has had great success in gaining compliance with ADA lawsuits. " Dinner tonight sent the message that access is a good thing," said Chris Colsey, a long-time ADAPT member. "But it is also a warning."

"Judging by the previous three cases ADAPT has brought against restaurants," said Tim Wheat who has built more than 30 wheelchair access ramps in Memphis, "Mr. Baker can expect to pay his attorneys about five times what it will cost him to ramp that single step and eventually he will pay damages and penalties that may triple his attorney's fees."

Accessibility is good business
The real cost is ignoring the business of people with disabilities

Since the 1990 Americans with Disabilities Act, more people with disabilities are able to participate in community activities. Businesses can draw on more customers from the neighborhood or just around the corner.

The inaccessible front door at Old Zinnie's on Madison
The inaccessible front door at Old Zinnie's on Madison

Accessibility is good business:

  • Access issues limit business from persons with disabilities, their family and friends.

  • An accessible business can expect the increased business from the expanding influence from persons with disabilities, while the inaccessible business will have no market feedback. People will often simply ignore the goods and services that are not accessible to them; inaccessible proprietors do not get reaction, criticism and advice from people with disabilities to help them improve business.

  • For existing businesses the ADA only requires what is "readily achievable," to allow a business to phase-in accessibility modifications. There is also a tax deduction and a tax credit for compliance costs that can be managed over several years.

Not phasing-in accessibility is phasing-in business failure.

-Tim Wheat



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