Memphis Center for Independent Living Consumer Survey

Memphis Center for Independent Living  
(901) 726-6404 

MCIL CONSUMER SATISFACTION SURVEY

Please, take a few moments to fill out this survey to help us improve.

 
In order to improve the overall quality of services and programs at the Memphis Center For Independent Living (MCIL), we hope that you will take the time to fill out the following survey. When rating the following questions, please use a scale of one (1) to five (5) , with 1 being the lowest score and 5 being the highest. Your feedback will help MCIL make the next 20 years even better than the last.
  1. Within the past year have you attended or participated in programs at MCIL?  
    If NO, why?.

  2. Please rank your current level of satisfaction with our programs and services ("1" being unsatisfied, "5" very satisfied).

  3. What programs or services would you like to see during the next year at MCIL?

  4. Within the next year, please rate how likely you will be to attend programs at MCIL("1" being unlikely, "5" very likely).

  5. Within the past year have you requested or received information from MCIL? If YES, please rate the accuracy and usefulness of the information you received ("1" being inaccurate, "5" being very accurate).

  6. Please rate the quality and helpfulness of the staff at MCIL ("1" being low quality and "5" being the highest quality).

  7. Do you believe that MCIL is in touch with the needs of the community?

  8. Please rate the effectiveness of MCIL’s outreach efforts within the community: ("1" being ineffective and "5" being very effective).

  9. How did you hear about MCIL? .

*optional: *Age:   * Gender:

Additional comments may be provided here. 

We appreciate your input, thank you for your participation
54 million Americans have some level of disability, 26 million people have a severe disability. [Current Population Reports. U.S. Department of Commerce - Census Bureau. Aug. 1997 p. 70-61]

 

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